1. Introduction

Vishtech Group is committed to protecting the personal data and privacy of our customers, business contacts, employees, suppliers, potential customers, and all visitors to our website. This policy outlines how we collect, use, process, and protect your personal information.

2. Scope

This policy applies to:

• Customers and potential customers

• Business contacts and suppliers

• Employees and job applicants

• Website visitors and content viewers

• Any third parties interacting with Vishtech Group

3. Definitions

• Personal Data: Any information relating to an identified or identifiable individual.

• Processing: Any operation performed on personal data, including collection, storage, use, and disclosure.

• Confidential Information: Sensitive information that must be kept private, including personal data, business secrets, and proprietary information.

4. Data Collection

We may collect the following types of personal data:

• Contact Information: Name, email address, phone number, company affiliation

• Business Information: Job title, company details, and business relationship history

• Financial Information: Billing information and payment history

• Usage Data: Information on how you interact with our website, including IP address and browser type

• Feedback and Communications: Any information provided through inquiries, feedback forms, or other communication methods

5. How We Use Your Personal Data

Your personal data may be used for various purposes, including:

• Providing and managing our services

• Communicating with you regarding inquiries, orders, and updates

• Processing payments and managing billing

• Conducting market research and improving our offerings

• Complying with legal obligations

6. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Consent: You have given us explicit permission to process your data.

• Contractual Necessity: Processing is necessary for the performance of a contract with you.

• Legitimate Interests: We may process your data to fulfill our legitimate interests, provided these do not override your rights.

• Legal Obligation: Processing is necessary for compliance with a legal obligation.

7. Your Rights

You have several rights regarding your personal data, including:

• Right to Access: Request access to the personal data we hold about you.

• Right to Rectification: Request correction of any inaccurate or incomplete personal data.

• Right to Erasure: Request deletion of your personal data under certain conditions.

• Right to Restrict Processing: Request restriction of processing of your personal data.

• Right to Data Portability: Request to receive your personal data in a structured, commonly used format.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. These include encryption, secure storage, and limited access based on need.

9. Confidentiality

We maintain strict confidentiality regarding all personal data and confidential information. Employees and third parties with access to personal data are required to sign non-disclosure agreements.

10. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

11. Third-Party Disclosure

We do not sell or rent your personal data to third parties. We may share your information with trusted partners and service providers who assist us in operating our business, subject to their commitment to maintain confidentiality.

12. International Data Transfers

If we transfer your personal data outside of your country, we will ensure that adequate safeguards are in place to protect your data in accordance with applicable data protection laws.

13. Changes to This Policy

We may update this policy periodically. Any changes will be posted on this page, and we encourage you to review this policy regularly.

14. Contact Us

If you have any questions or concerns about this policy or how we handle your personal data, please contact us.